A-AS Level (CIE) Business Studies Paper-2: Specimen Questions with Answers 24 - 26 of 52

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Case Study-5

Walmart՚s organizational structure determines the company՚s business activities. Currently, these activities are mainly in the retail industry, including operations in the e-commerce market. The company՚s corporate structure also imposes limits on how the business addresses its problems. Structural characteristics help facilitate the company՚s strategic implementations in capturing a bigger share of the retail market. In relation, Walmart՚s organizational culture determines the way people respond to challenges in the workplace. The resilience of the company՚s human resources partly depends on the mindset supported through the corporate culture. Cultural features help the retail business adapt to changes and emerging challenges in the international market. The long history of Walmart Inc. in succeeding and continually growing internationally shows that the firm՚s organizational structure and organizational culture are helpful in bringing competitive advantages and success. The organizational structure interacts with the organizational culture to maintain the significant competitive advantage of Walmart against other firms, such as Amazon and Target, as well as Apple, Google, and other technology companies that have major online digital content distribution operations.

Question 24 (1 of 5 Based on Passage)

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Short Answer▾

Explain the terms:

b. Organizational Culture

Explanation

A system of shared values, beliefs, and assumptions that employees have. They govern how we behave in organizations. These shared values have a strong influence on the people in the organization and dictate how they dress, act, and perform their jobs. It is the correct way of thinking about and acting on problems and opportunities facing the organization.

Organizational Culture

Question 25 (2 of 5 Based on Passage)

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Short Answer▾

Explain the terms:

a. Corporate Structure

Explanation

A corporate structure consists of several departments which contribute towards the overall mission and goals of a company. Some of the common departments are- Marketing, Human Resource, Finance, Operational Research etc. These divisions depict the department within a company which may be further divided into smaller departments. There is typically CEO, board of directors, directors of each department, company՚s president, vice president. There is a great diversity in the corporate structure from company to company.

Process of CEO

Question 26 (3 of 5 Based on Passage)

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Explain the strategies to capture bigger share in the market.

Explanation

Group efforts are more useful where the change is likely to affect more members in the organization like change in policies or procedures, incentive systems, etc. Although agreement to a change can be obtained individually, it is more meaningful if it is done through group. The impact of group over individuals is very important to accept or resist the change. Normally, people interpret the impact of change individually but they express it through the group. Thus, instead of solving the problem of resistance at the individual level, it is better to attempt at group level for better acceptance of the change. Group dynamics offers some basic ideas as to how efforts can be made at the group level to overcome resistance to change. Cartwright has identified the following characteristics of group as means for overcoming resistance to change:

  • If both change agent and people target for the change belong to the same group, the role of group is more effective in change.
  • If people have more cohesiveness and strong belonging to the group, change is easier cohesiveness to achieve.
  • The more attractive the group is to the members, the greater is the influence of the group to accept or resist a change.
  • Group can exert more pressure on those factors of the members which are responsible for the group being attractive to the members.

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